Table of Contents
Ixigo’s active user base has scaled consistently over the last four years - from 291 Mn in FY22 to 544 Mn in FY25, reflecting the platform’s deepening reach across India’s value travel segment.
Within that, monthly active users rose from 44 Mn to 82 Mn, while annual transacting users nearly doubled from 9.3 Mn to 15.4 Mn during the same period.
This growth aligns with Ixigo’s strategy of leveraging a large user funnel from trains and buses to convert into transacting customers across higher-value segments like flights and hotels.
What It Means
The data points to a maturing engagement-to-conversion flywheel:
- Growing transactor ratio: From ~3% in FY22 to ~5% in FY25, signaling higher monetization per active user.
- Sticky engagement: Sustained rise in MAUs (+85% since FY22) shows Ixigo’s retention among frequent travelers.
- Category diversification: New transaction formats (e.g., Ixigo Assured, smart travel tools) continue to increase transaction intensity.
This indicates Ixigo is evolving from a discovery-led platform into a transaction-first travel ecosystem with improved revenue leverage per user.
Definitions
Monthly Active Users (MAUs). Monthly active users is the number of unique devices (including, amongst others, laptops and mobile phones) which have recorded at least one visit in a month to a page/screen on our platforms cumulated across ixigo, ConfirmTkt and AbhiBus website and apps and cumulated for all months in the given period/ year, divided by the number of months in that period/ year.
Monthly Transacting Users (MTUs). Monthly transacting users is the number of unique transacting users identified by users’ mobile number and/or e-mail address, as applicable, that have made at least one booking through us, in a given period/ year, divided by the number of months in that period/ year, cumulated across ixigo, ConfirmTkt and AbhiBus website & apps.
Annual Active Users. Annual Active Users refers to the number of unique devices (including, amongst others, laptops and mobile phones) which have recorded at least one visit to a page/ screen on our platforms in a given period/ year, cumulated across ixigo, ConfirmTkt and AbhiBus websites and apps.
Annual Transacting Users. Annual Transacting Users refers to the number of unique transacting users identified by user’s mobile number and/or email address, that have made at least one booking through us in the relevant year, cumulated across ixigo, ConfirmTkt and AbhiBus website and apps.
